FAQ

Access and Basic
Information

What is the best way to travel to the museum?

See the Access section of the website.

Where can I park my car?

Parking is not available at the museum.Please use Miyanomae City Parking, an underground paid parking area. (Exit C is the closest to the museum.)

Where can I park my bicycle?

There is bicycle parking in the southwestern corner of the museum grounds.

Do any of the paid parking areas offer discounts?

No, none of the paid parking areas offer discounts.

What are the museum’s hours?

The museum opens at 10:00 and closes at 18:00. Last entry is at 17:30.

When is the museum closed?

Check the Visitor Information page to find out when the museum is closed.

Is admission free?

There is no admission fee for the Former Okada Residence and Sake Brewery, the Former Ishibashi Residence (except when the rental rooms are being used), or the Permanent Exhibition of Itami History (Room 4).
Some exhibitions can also be viewed for free.
See the Exhibition page for more information.

Are writing instruments allowed in the museum?

Only pencils are allowed in the exhibition rooms. However, different exhibitions may have different rules.

Services

Do you accept credit cards?

The shop accepts credit cards for most items. Other museum facilities do not accept credit cards.

Does the museum have a restaurant, café, or vending machines?

No, but those services are available at nearby businesses.

Is there an area in the museum for eating or drinking?

No. (If you need to drink something, please inquire at the General Information counter on the first floor.)

Are small children allowed into the museum?

There is no rule against bringing babies or small children to the museum.
However, you may be asked to leave an exhibition room temporarily if a small child in your charge is disturbing other visitors or otherwise compromising the exhibition. We would be grateful for your understanding.

Does the museum have a nursing room or a place to change diapers?

There are nursing rooms on the first and second floors.
There are diaper changing stations on each floor (including the nursing rooms).

Does the museum have ostomy toilets?

Yes, there are universally accessible toilets on the second floor and the first basement floor.

Can I bring my service dog into the museum with me?

Yes, service dogs are allowed.

Does the museum have wheelchairs for rent?

Yes. Please inquire at the General Information counter on the first floor.

Does the museum have Wi-Fi?

Yes, the museum offers free Wi-Fi.

Where can I put my personal belongings while I am touring the museum?

There are some coin-operated lockers on the first floor near the Ticket Reception counter. (They require a 100-yen deposit that is returned when you collect your belongings.)
Please inquire at the Ticket Reception counter to store oversized personal belongings.

Photography

Can I take pictures inside the museum?

You may not photograph exhibit pieces or take pictures inside exhibition rooms (unless you have permission).
Personal photography is allowed everywhere else, but please take steps to avoid disturbing other visitors, and refrain from using tripods and flash photography.

Other

Are there any other tourist attractions near the museum?

For more information about tourist attractions in Itami, visit the websites of the municipal government and the Itami City Tourism and Products Association.

VISITOR INFORMATION